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Windows - Window Broken

What normally causes this type of issue?

  • Accidental damage, such as from impact or severe weather.
  • Worn-out window frames causing the glass to become loose or crack.
  • Faulty window hardware.

What can I do to solve the issue?

  • Avoid touching the broken glass to prevent injury.
  • Use cardboard or plastic to temporarily cover the broken window and prevent drafts or water from entering.
  • Remove any large shards of glass if it’s safe to do so.

Is there anything that I can do to troubleshoot this issue if the recommended solution didn’t solve the problem?

  • This issue requires professional repair; it’s important to submit a work order for assistance.

I have troubleshooted the issue, yet it still persists, where can I submit a work order?
Submit a work order via https://share.hsforms.com/1pZzFQy5CRtivAA-JSDzUWwr2zzg or for a slower response, please text us the details of your work order on WhatsApp at 512.945.1776. Work order submissions via link have a 12 to 24-hour response time, and work order submissions via WhatsApp have up to a 36 to 48-hour response time.