Will I get my security deposit back when I move out?
Your security deposit will be refunded if your apartment is returned in the same condition as when you moved in, minus normal wear and tear. A final inspection will be conducted after you move out, and any damages or outstanding rent will be deducted from the deposit. You will receive your deposit (or an itemized list of deductions) within 30 days of your move-out date, as per the terms of your lease.
I tried the suggestion above, though the issue still persists, where can I submit a work order?
Submit a work order via https://share.hsforms.com/1pZzFQy5CRtivAA-JSDzUWwr2zzg or for a slower response, please text us the details of your work order on WhatsApp at 512.945.1776. Work order submissions via the link have a 12 to 24-hour response time, and submissions via WhatsApp have a 36 to 48-hour response time.