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Which utilities are included in the rent?

The utilities included in the rent vary by property. Here is the breakdown for each location:

  • Lola & Wonsley:
    • Trash: Included in rent
    • Water: Flat fee that may change based on usage
    • Electricity: In resident’s name
    • Gas: Depends on the building (Bld 105 - 203A submetered & 203B - 211 billed back with a flat fee that may change based on usage)
  • 104 Lola Dr:
    • Trash: Flat fee that may change based on usage
    • Water: Flat fee that may change based on usage
    • Electricity: In resident’s name
    • Gas: Flat fee that may change based on usage
    • Internet: Google Fiber Only, in tenant’s name
  • 1611 Payton Gin Rd:
    • Trash: Flat fee that may change based on usage
    • Water: Flat fee that may change based on usage
    • Electricity: In resident’s name
    • Gas: Depends on the building (Bld 105 - 203A submetered & 203B - 211 billed back with a flat, variable fee based on usage)
    • Internet: Google Fiber Only, in tenant’s name

Please refer to your lease for the exact amount of each utility fee and any adjustments based on usage.

I tried the suggestion above, though the issue still persists, where can I submit a work order?
Submit a work order via https://share.hsforms.com/1pZzFQy5CRtivAA-JSDzUWwr2zzg or for a slower response, please text us the details of your work order on WhatsApp at 512.945.1776. Work order submissions via the link have a 12 to 24-hour response time, and submissions via WhatsApp have a 36 to 48-hour response time.