HVAC - Not Working

What normally causes this type of issue?

• The thermostat might be set incorrectly or turned off.
• The air filter might be dirty and blocking airflow.
• There could be a problem with the blower or fan motor.

What can I do to solve the issue?

• Make sure the thermostat is set to “cool” and at your desired temperature.
• Check if the thermostat display is working; if it is off, try replacing the batteries.
• Replace or clean the air filter if it's dirty.
• Ensure the HVAC unit is turned on and the breaker is not tripped.

Is there anything that I can do to troubleshoot this issue if the recommended solution didn’t solve the problem?

• Try resetting the HVAC system by turning it off at the breaker for 10 minutes, then turn it back on.
• If none of these steps solve the issue, submit a work order for further assistance.

Where do I fill out the work order form?
Submit a work order via https://share.hsforms.com/1pZzFQy5CRtivAA-JSDzUWwr2zzg or for a slower response, please text us on WhatsApp at 512.945.1776.