How do I submit a maintenance request?
You can submit a maintenance request by logging into the Resman Property Management portal at https://support.elranchoapartamentos.com/ or by texting the details of your request to 512.945.1776 via WhatsApp. Maintenance requests through the portal typically have a 12 to 24-hour response time, while requests via WhatsApp may take 36 to 48 hours for a response.
I tried the suggestion above, though the issue still persists, where can I submit a work order?
Submit a work order via https://share.hsforms.com/1pZzFQy5CRtivAA-JSDzUWwr2zzg or for a slower response, please text us the details of your work order on WhatsApp at 512.945.1776. Work order submissions via the link have a 12 to 24-hour response time, and submissions via WhatsApp have a 36 to 48-hour response time.