How do I pay my rent online?

To pay your rent online, you will need to sign in to your account through the respective link for your property:

• LOLA & WONSLEY: https://elrancho.myresman.com/Portal/Access/SignIn/ERA%20I
• 104 LOLA DR: https://elrancho.myresman.com/Portal/Access/SignIn/ERA%20II
• 1611 PAYTON GIN: https://elrancho.myresman.com/Portal/Access/SignIn/ERA%20III

Once you've registered for the new resident portal, you can make rent payments. Follow these steps to register and create your account:

1. Click the link for your property above.
2. Click on "Register."
3. Enter your email and unit number. If you are unsure which email to use, contact the leasing office for assistance (the email must be the one you provided to the leasing agent).
4. Click “Register.”
5. You will receive an email from Resman.
6. Open the email and click on the underlined word to complete registration.
7. Create your username and password, and be sure to write them down as this is how you will pay your rent moving forward.

Remember, late fees will be applied on the 4th if rent is not paid on time. Registering for the portal is mandatory to make payments.

I tried the suggestion above, though the issue still persists, where can I submit a work order?
Submit a work order via https://share.hsforms.com/1pZzFQy5CRtivAA-JSDzUWwr2zzg or for a slower response, please text us the details of your work order on WhatsApp at 512.945.1776. Work order submissions via the link have a 12 to 24-hour response time, and submissions via WhatsApp have a 36 to 48-hour response time.