Appliances - Fridge - Freezer Not Cooling
What normally causes this type of issue?
- Overloaded freezer blocking air vents.
- Incorrect thermostat settings.
- Frost buildup affecting airflow.
What can I do to solve the issue?
- Check if the freezer is overstuffed and remove items that block airflow.
- Adjust the thermostat to a lower temperature.
- Defrost the freezer to remove any frost buildup.
Is there anything that I can do to troubleshoot this issue if the recommended solution didn’t solve the problem?
- If the freezer continues not to cool properly, it may require a professional technician to inspect the compressor or fan.
I have troubleshooted the issue, yet it still persists, where can I submit a work order?
Submit a work order via https://share.hsforms.com/1pZzFQy5CRtivAA-JSDzUWwr2zzg or for a slower response, please text us the details of your work order on WhatsApp at 512.945.1776. Work order submissions via link have a 12 to 24-hour response time, work order submissions via WhatsApp have up to a 36 to 48-hour response time.